INTRODUCTION
At Mood Candle/Soap Supplies TT Ltd, we strive to ensure fast and reliable order fulfillment for all our customers.
Order Processing
- Orders are processed within 1–3 business days after payment confirmation.
- For bank transfer payments, please allow an additional 1 business day to verify that funds have cleared before processing begins.
Delivery Options
- Nationwide Delivery: Available across Trinidad and Tobago via trusted courier services.
- Estimated Delivery Times:
- Trinidad: 1–3 business days after dispatch
- Tobago: 2–5 business days after dispatch (Delivery times may vary due to courier schedules, weather conditions, or holidays.)
Local Pickup (Free)
Customers can also choose to pick up their orders in person at our shop:
Mood Candle/Soap Supplies TT Ltd
Shop 102, Pierre Road, Charlieville, Chaguanas
Pickup hours: 9am to 4pm Tuesday to Saturday (no public holidays)
Once your order is ready for pickup, we’ll notify you via email, phone, or WhatsApp.
Shipping Costs
Shipping fees are calculated at checkout based on your delivery address and package size. Any additional courier charges (if applicable) will be communicated before dispatch.